Girlsnana
Superb! 10 out of 10 !
This was our third ClubMed ski holiday, having been to the Pregalato resort in Italy the past 2 years
We were a group of 6 adults ( 3 couples) and having enjoyed Pregalato so much previously. we were a bit apprehensive about going to Grand Massif after reading some of the negative reviews.
All I can say is that everything was superb !
The rooms were modern and spacious, the variety and quality of food was excellent, the swimming pool and spa was great, the entertainment was very professional, the bar service very friendly and efficient, all of the staff were really friendly, professional and helpful, and definitely went out their way to make sure guests were having a great experience.
When we went to the restaurant on the second night we were approached by the restaurant manager who had noticed we liked a round table for the 6 of us so she asked if we would like a specific table reserved for us for the rest of the week in the quieter area at the back of the restaurant, which we thought was a very nice touch
( Sorry, I didn't catch her name, but we were very appreciative of her professionalism)
The whole place was spotlessly clean, and our room was serviced every day
to a very high standard.
Yes, there were a lot of kids running around, but it is advertised as a family resort, so this is to be expected
Our Ski guide Tanguy certainly made the week all the more enjoyable for us as he was so friendly and had a great sense of humour. We were lucky to have a good snowfall while we were there, so had some great ski conditions. On one of the days, we had thick fog with poor visibility but Tanguy kept us safe and made sure we still had an enjoyable fun day.
I couldn't find fault with anything in this resort and would definitely return in the future. 10 out of 10 !!