Lijiang China

We had a memorable 6days stay in Club Med Lijiang. From the moment we arrived, we were given a warm welcome by the Resort Manager and her team.

As the estate sits at 2,400m above sea level, Ms Tatiana had kindly arranged for an oxygen bottle to be sent to our room to help us acclimatize to the thin air, a gesture we deeply appreciated.

We were deeply touched by the exceptional care of the team. Ms. Tatiana thoughtfully assigned Mr. Evan, a Guest Relations Officer, to attend to our vegetarian parents’ dietary needs, ensuring every meal was enjoyable and worry-free. At the same time, Front Desk GO Ms. Charon (旋旋) had kindly fetched our elderly parents from their room to the dining area during meal time, giving us peace of mind as we explored the mountain. Their attentiveness and genuine warmth made our stay truly comfortable and memorable.

Love the place.Must try the food and drink there.Also,The evening shows were great.Definitely recommend going there.

The staff were really great, especially Amirul, Cherish, Marvin and Tanya. They were super helpful, friendly and made our stay better overall.

The scenery is breath taking. They offer lots of activities including sports, nature and cultural for families to participate in. I would like to shout out to GO Darren from the reception team who welcomed us and accommodated us with lots of initiative, and care to ensure we are well taken care of and given very comfortable and clean rooms. He also took the time to explain to us and offered us his personal WeChat account in case we need his help. Another shout out is to GO Alicia from the kitchen who despite being so busy, has taken the initiative to explain the food, and share with us places close by to go for shopping and sightseeing. She has also gone out of her way to show us care by packing a small goodie bag for the kids as she knows we have a long train ride the next day. Generally, the GOs are really fun and caring for all the guests. I also want to shout out to James from kitchen. He accommodated to our requests very warmly. As I have been to many clubmed villages, I find this clubmed lacks international engagement and warmth. Most of the GOs and staffs cannot converse in English. They also lack warmth maybe because of language barrier. There is definitely room for improvement on the culture and warmth that Clubmed prides on.

This is our family's second Club Med, and once again, Club Med has gone beyond the service that you can ever expect from any hotel today. It is not just that everyone in the family had fun; we created memories, made friends, shared amazing meals, bonded as a family.

But Club Med Lijiang went on step further. We had a small incident during our trip, and throughout the ordeal, the team behind Club Med Lijiang was assuring, and made sure that our kids were entertained and occupied even when we were dealing with our hiccup. No one wants an accident, and it was certainly no fault of Club Med. The incident reminded me of why Club Med is still a top-notch destination to go to for families.

Apart from their service, the location is not only convenient, it is simply breathtaking. Nested just below the gorgeous Jade Dragon Mountain, on a clear blue sky, every photo taken is just amazing.

I would like to take the opportunity to thank Haily and her amazing GOs who made our stay there so memorable. I special shout out to Edna, who was within a Wechat away with every single silly question we had, or any request that we asked for, she was always there to answer them on the spot. To Sheba, who was always around my kids ensuring they are having a great time, be it in the kids club or the evening dance parties. To Alan, you hosted the most entertaining shows every night, and made it so much memorable when you got my wife and me on stage on our last night to perform, we had so much fun! And lastly, Sarah, who was caretaking our teen, you made her time in Club Med so memorable, she is asking when we can come again.

Club Med has redefined our view of what a holiday should be. We had great fun there. And for an family with young kids contemplating going to Club Med Lijiang, dont hesitate. You wont regret it. Jump on the bandwagon and see for yourself why we and thousands of family still go back to Club Med every year.