Quebec Charlevoix Canada

It’s an amazing winter break for family. Ski in and out is a very cool experience as well as the daycare service. Staff is friendly and helpful, the space is clean and surprisingly the room equipped with bath tub. So you may have a hot water bath after skiing. I joined the beginner snowboarding lesson and the coach Philip is so patient to teach us.

If you do not want to cook, plan, go out, or complicate your life in any way, this is a great option. Logistics were easy. Skiis and boots were in our locker. Smooth processes. Shiny looking but still decent food. Easy access. Could return!

Denise is an excellent instructor for lvl 2 but I had a terrible experience with two other instructors

The all-inclusive aspect was great. Food was generally very good, with the exception of a few dishes that did not "wow" but were still quite edible. Our family of 4 (2 adults and 2 teens) most enjoyed the skiing, snowboarding, pool, outdoor jacuzzi, yoga and a fantastic dog sledding excursion. The room was well decorated and had plenty of closet space and great beds. There are a handful of laundry facilities (with just 1 washer and dryer) that few people used so we were lucky to be able to do a couple loads during our stay as we prefer to pack light.
One negative: The place was crawling with often unattended young kids, who were rowdy and sometimes out of control. Kids racing down the hallways constantly with no adults in sight, pillow fights by the bar, kids interrupting yoga class out of curiosity of what was going on in there. Where were their parents? Sipping wine somewhere quiet probably. Great for them but not for other guests. As much as I love kids, that was the main detraction from the resort's otherwise relaxing atmosphere. I have heard that kind of "Lord of the Flies" behavior is not tolerated at other Club Meds so that is an area they could work on.
There was also little explanation of how the teen lounge worked and my youngest was unable to access it the whole time we were there. If you have teens, ask a lot of questions of they are interested in that because they didn't tell us much on arrival.